Returns & Refund Policy
Return & Refund Policy
By placing an order through Camkidman, you agree to the terms outlined below. These policies are designed to ensure transparency and fairness, and they apply to customers located in the United States.
Returns
We accept returns within 30 days of your delivery date. To be eligible for a return:
The item must be unused, unworn, and in its original packaging.
A receipt or proof of purchase is required.
Final sale, custom, or clearance items are not eligible for return.
To initiate a return, please contact our customer support team at [support email/contact page link] for instructions.
Refunds
To begin your return, please email [email protected] with the following details:
Full name and order number
Proof of purchase (e.g., order confirmation or screenshot)
Reason for return
Photo or video evidence (required for defective/damaged items)
Once we receive and verify your return (usually within 24 hours of receipt), you’ll receive a confirmation email. Refunds are processed within 14 business days, and depending on your bank or credit card issuer, funds may take an additional 3–5 business days to appear.
Damaged or Incorrect Items
We support free exchanges for products that are:
Defective or damaged
Incorrectly shipped
In the wrong size (not matching your order)
To request an exchange, email us at [email protected].
We’ll work quickly to resolve the issue by offering a replacement, exchange, or full refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [support email].
Return Shipping
Return shipping costs are the responsibility of the customer, unless the return is due to our error.
We recommend using a trackable shipping service or purchasing shipping insurance.
We are not responsible for items lost during return transit.
If you have any questions about our Return & Refund Policy, don’t hesitate to contact us. We’re here to help.
Email: [email protected]
Address: 111 Thresher Dr, Vallejo, CA 94591, United States
Business Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
Email: [email protected]
Phone: +1 (619) 384-3670